Mercy LIFE, a member of Leading Healthcare - Hospitals Company, is seeking an Executive Director for its location in Springfield, Massachusetts. The Program of All-Inclusive Care for the Elderly (PACE) model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in the community whenever possible.
PACE serves individuals who are age 55 or older, certified by their state to need nursing home care, able to live safely in the community at the time of enrollment and live in a PACE service area. While all PACE participants must be certified to need nursing home care to enroll in PACE, only about 7 percent of PACE participants nationally reside in a nursing home. If a PACE enrollee needs nursing home care, the PACE program pays for it and continues to coordinate the enrollees care. We encourage fellowship and independence while serving seniors and their families with dignity and respect. Delivering all needed medical and supportive services, PACE is able to provide the entire continuum of care and services to seniors with chronic needs while maintaining their independence in their home for as long as possible.
The Executive Director provides oversight and administration of the PACE Organization (PO) which includes the effective planning, organization, administration, and evaluation of the organizations operations. This includes ensuring the appropriate personnel perform their functions within the organization. This position is responsible for managing all aspects of the PO including a primary care medical clinic, provider network, 24-hour care delivery system, therapeutic services, day health center, home care, transportation, and Quality Assurance activities. Duties include ensuring the financial viability and continued growth of the organization, managing business relationships with contracted providers, and ensuring that services are provided in a manner that supports continuous quality improvement, customer-oriented focus and quality member care outcomes. This position manages State and Federal relationships regarding the PO.
General responsibilities will include:
Provides leadership over the development of annual operating plans and related operating and capital budgets.
Provides leadership over the development and implementation of long-term goals and objectives for operations, which support its overall strategic direction.
Provides leadership over operational performance by monitoring the attainment of annual operating goals, plans and financial targets. Works with direct reports to develop corrective strategies when plans are not met. Is responsible for meeting goals, plans and targets.
Communicates on a regular basis with senior leaders, the medical staff, the board and other identified stakeholders regarding achievements and concerns related to member safety, quality, member loyalty, associate engagement and physician satisfaction.
Participates in evaluating, selecting and integrating health care technology and information systems that support member care.
Candidates will have:
Must possess knowledge of healthcare delivery, management and gerontology as normally acquired through a completion of a Bachelors degree (Masters Preferred) in Nursing, Healthcare Administration, Business Administration, or related field and seven or more years of executive/director level healthcare experience including geriatric service delivery operations/management responsibilities.
Home care, hospice, community care and/or long-term care management experience preferred.
Minimum of one (1) year of documented experience working with a frail or elderly population.
Knowledge and understanding of the health care environment and full continuum of healthcare options, programs and services for older adults including acute, sub-acute, long-term care, and home care. Knowledge of related governmental and accreditation agency requirements. Working knowledge of managed care concepts.
Advanced analytical skills in order to organize, plan and coordinate operational activities and participate in development of long-range plans for the organization.
In depth knowledge of system thinking, change leadership, shared governance, matrix reporting, continuous improvement, process excellence, and financial and productivity management.
Ability to synthesize and interpret large amounts of clinical, quality, and financial data.
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